Delivery & Returns
About Shipping
Products will be shipped by Yamato Transport within 3 business days after your order and payment are confirmed .
Items marked <PRE ORDER> are made to order.
We will contact you around the expected delivery date and then ship the item.
For deliveries to the customers outside of Japan, items will be shipped via EMS within 5 business days of the order and payment being confirmed.
Import duties, excise tax, VAT etc. may be levied according to the tax system of each country, and the customers will be responsible for paying them upon delivery of the product.
Shipping: Free shipping nationwide
Returns and Exchanges
We only accept returns and exchanges if the product is defective.
Return policy: Please contact us within 7 days of receiving the product.
Return shipping costs: If the product is defective, we will cover the cost.